Shipping

 

Processing Time

All jewellery is handmade in my studio in Perth so please allow between 5 - 7 business days to process orders.  If you’re in a rush please message me and I’ll see what I can do.

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AUSTRALIA

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Standard Shipping

  • Standard tracked shipping within Australia is will incur a $8.00 flat rate shipping charge

  • All customers will receive confirmation of shipping and tracking details via email

 

Express Shipping

  • Express shipping can be selected at the checkout for $11.00 on orders within Australia

  • All customers will receive confirmation of shipping and tracking details via email

 

Delivery Estimates

  • Australia Post Standard – 3-7 Business Days

  • Australia Post Express – 1-3 Business Days

 

  

Applecross, Western Australia Pick Up

Residents of Perth and surrounding areas can organise to pick up of their orders if preferred by selecting this option at checkout. You will be sent an email upon completion of your piece to organise pick up. Pick up is from 58 Duncraig Road, Applecross.

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INTERNATIONAL SHIPPING (OUTSIDE OF AUSTRALIA)

 

Standard Shipping

  • Standard tracked shipping outside of Australia will incur a AU$20.00 shipping fee

  • All customers will receive confirmation of shipping and tracking details via email. Please allow 5 - 10 business days for delivery.

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Insurance

If you'd like to purchase insurance or upgraded shipping, do contact me PRIOR to purchasing the item, as I will need to calculate these additional charges.

 

Please understand that while postal companies follow every protocol to ensure your item is delivered safely, once a parcel is marked as 'shipped', I cannot be responsible in the unlikely event that it is lost in transit.

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

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Refunds for Returns or Exchanges

 

I gladly refund for returns or exchanges

Just contact me within 7 days of delivery

Ship items back to me within: 14 days of delivery

 

I don't accept cancellations

But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

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Privacy policy

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I will only use your shipping and billing address, and contact information

  • To communicate with you about your order

  • To fulfill your order

  • For legal reasons (like paying taxes)If you'd like to purchase insurance or upgraded shipping, do contact me PRIOR to purchasing the item, as I will need to calculate these additional charges.